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Twig.so

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10 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.9
Serving customers since
2022

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Star Rating

9
1
0
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0

Twig.so Reviews

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Profile Name
Star Rating
9
1
0
0
0
NL
Nicolette L.
02/06/2025
Validated Reviewer
Review source: Organic

Twig is a great productivity partner

Twig is refined to answer questions specifically in the realm of which I need them. Its understanding of what we do and how to apply it has been a game changer in searching for information and being able to quickly apply the results. The application is very straight forward and easy to use.
Jennifer S.
JS
Jennifer S.
SVP, Basis Customer Experience at Basis Technologies
02/06/2025
Validated Reviewer
Verified Current User
Review source: Organic

A Game Changer

Beyond the incredible partnership with Twig, I truly appreciate the front-row seat we have to ongoing feature discussions and product releases. Chandan is constantly exploring ways to expand the platform’s capabilities, always with a keen interest in how customers use it. His commitment to developing meaningful, user-driven features leads to greater adoption and efficiency, making a real difference for all users. I believe Twig's AI Brain is something most companies could benefit from. It has created outstanding efficiencies, saving days (annually) when completing certain tasks.
Abhishek P.
AP
Abhishek P.
12/14/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Need a lightweight AI for your products twig got you covered

if you want an AI chatbot which chat with you based on you products ,which you can customize the tone style and many more Twig AI is a good option, one of the feature i like about twig is that we can customize the answers to a great extend and one of the feature i like is that it provide links to all reference at the bottom of the chat where we can easily determine where the content is referened from and you can make the chatbot to respond answers for certain question to refer only specific contents, creating datasets is easy you can automatically add the references with few clicks by just giving your website url

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HQ Location:
San Francisco, US

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What is Twig.so?

Twigso is a customer communication platform designed to integrate various messaging and customer interaction channels into a single interface. By consolidating tools such as live chat, email, and social media messaging, Twigso aims to streamline communication processes for businesses, enhancing their ability to manage and respond to customer inquiries efficiently. The platform is tailored to improve user engagement and facilitate better customer support by providing a cohesive and centralized platform for all customer interactions.

Details

Year Founded
2022
Website
twig.so