Trustpilot

Show rating breakdown
3.3 out of 5 stars
265 reviews
  • 1 profiles
  • 2 categories
Average star rating
3.3
Serving customers since
2007
Products
Reviews
About
Products
Reviews
About

Profile Name

Star Rating

123
67
4
8
63

Trustpilot Reviews

Review Filters
Profile Name
Star Rating
123
67
4
8
63
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
04/15/2026
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review

Powerful Review Automation and Insights, but Dashboards Can Feel Overwhelming

|Trustpilot
Trustpilot has been invaluable for collecting and showcasing authentic customer feedback. The review collection tools make it easy to request reviews via email, SMS, or automated campaigns, saving hours of manual follow-ups. I particularly appreciate the customizable widgets and dashboards, which allow us to display reviews directly on our website and monitor trends in real time. An unexpected benefit has been the ability to respond to reviews quickly, helping us improve customer satisfaction and address concerns proactively.
Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
04/14/2026
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review

Makes Collecting Reviews Easy—Helpful, Knowledgeable Support

|Trustpilot
They make collecting reviews easy and are always there to help.
Amedee A.
AA
Amedee A.
Digital Learning & Process SupportSmall-Business (50 or fewer emp.)
03/25/2026
Validated Reviewer
Review source: Organic

Strange moderation, not very consistent

|Trustpilot
It’s easy to find companies and read reviews. The platform is simple and widely used.

About

Contact

HQ Location:
Copenhagen, Denmark

Social

What is Trustpilot?

Trustpilot is an online review platform that provides a space for consumers to rate and review services and businesses globally. Established in Denmark in 2007, Trustpilot has grown to become one of the leading review websites, offering genuine customer feedback to help others make informed decisions. By allowing open reviews, Trustpilot aids in establishing trust and transparency between consumers and businesses. Users can visit their website at https://www.trustpilot.com/ to read reviews, write their own feedback, and explore ratings for various companies across multiple industries, enhancing overall customer experience and business accountability.

Details

Year Founded
2007