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TouchBistro

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108 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.1
Serving customers since
2011
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TouchBistro Restaurant POS

108 reviews

iPad point of sale tableside ordering.

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TouchBistro

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TouchBistro is an all-in-one, cloud-based point-of-sale (POS) and restaurant management system designed to streamline operations for food service establishments. Tailored for restaurants, bars, cafés, and food trucks, it integrates essential front-of-house, back-of-house, and guest engagement solutions into a single, user-friendly platform. By offering tools such as tableside ordering, inventory management, staff scheduling, and customer loyalty programs, TouchBistro empowers restaurateurs to enhance efficiency, improve guest experiences, and boost profitability. Key Features and Functionality: - Point of Sale (POS): A reliable and fast POS system that facilitates order taking, bill splitting, and payment processing, all designed to improve service speed and accuracy. - Tableside Ordering: Enables servers to take orders directly at the table using mobile devices, reducing errors and enhancing customer interaction. - Inventory Management: Provides real-time tracking of inventory levels, helping to control costs and minimize waste. - Staff Management: Offers tools for scheduling, time tracking, and performance monitoring to optimize labor management. - Customer Engagement: Includes features like loyalty programs, gift cards, and marketing tools to foster customer retention and drive repeat business. - Online Ordering and Reservations: Allows customers to place orders and make reservations through the restaurant's website, expanding reach and convenience. Primary Value and Solutions Provided: TouchBistro addresses the unique challenges faced by the restaurant industry by offering a comprehensive solution that simplifies daily operations. By integrating various functionalities into one platform, it reduces the need for multiple disparate systems, thereby saving time and reducing costs. The system's intuitive design ensures quick staff training and adoption, while its robust reporting and analytics capabilities provide valuable insights into sales, inventory, and employee performance. Ultimately, TouchBistro empowers restaurateurs to focus more on delivering exceptional dining experiences and less on administrative tasks, leading to increased customer satisfaction and business growth.

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Star Rating

73
21
3
1
10

TouchBistro Reviews

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Profile Name
Star Rating
73
21
3
1
10
Verified User in Restaurants
AR
Verified User in Restaurants
06/20/2022
Validated Reviewer
Verified Current User
Review source: Organic

Run away as fast as you can.

Absolutely nothing. The system is unstable during the shift. Credit card authorization gets reversed when the system hangs which happens a few times a week. Tech support is aware of the hanging issues. But, they don't know why.
Verified User in Restaurants
AR
Verified User in Restaurants
06/19/2022
Validated Reviewer
Review source: Organic

Don't believe their lies

The FOH interface is pretty iser friendly and their customer care team is really nice and easy to work worth.
BC
Betsy C.
Customer Service
04/05/2022
Validated Reviewer
Review source: Organic

Best POS HANDS DOWN- I’ve ever used in my 20 years of customer care!

Where do I begin.? I love EVERYTHING about it. One of the best things I've found about it which makes it SO easy, after using and adjusting over time to many different pos systemsis ; You have the ability within to pretty much navigate to ANY screen, at any given point, at any time. Highly recommended to anyone on the fence or in between pos systems to purchase for their company. This one wins the gold. Hands down.

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HQ Location:
Toronto, Canada

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@touchbistro

What is TouchBistro?

TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business.

Details

Year Founded
2011