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Touch Stay

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14 reviews
  • 1 profiles
  • 3 categories
Average star rating
5.0
#1 in 1 categories
Grid® leader
Serving customers since
2014
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Touch Stay Reviews

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Mathilda J.
MJ
Mathilda J.
05/29/2025
Validated Reviewer
Verified Current User
Review source: Organic

Best support team and easy to use

I love how user friendly it is, the support from the people on Touchstay team (Loren!) and the continual updates for improvement. We use them for all of your 95 properties we manage and love how easy it is to train staff to update the guest guides.
Heather Erica v.
HV
Heather Erica v.
05/29/2025
Validated Reviewer
Verified Current User
Review source: Organic

Cannot imagine my vacation rental without TouchStay

Touch Stay is a super product that works well, is intuitive to use, and very useful for our guests. We send links to our Touch Stay guidebook upon booking and often guests will extend their stay when they learn more about the area. I can update it easily. Guests love it. We have guests from all over the world who speak a lot of languages and they can easily change it to their preferred language. Touch Stay support is fast and responsive, in the rare event that we need it. They have a knowledge guide with videos and text for those of us who don't like videos. They are always coming up with enhancements I never knew that I needed. I consider Touch Stay invaluable.
CG
Corey G.
05/29/2025
Validated Reviewer
Verified Current User
Review source: Organic

Touch Stay for the Win!

Easy to use, professional look! I spent hours making a website for my short term rental hosting needs. A friend of mine told me about Touch Stay. After a few hours creating and fine tuning my Touch Stay (perhaps more time than necessary) I scraped my website and am all-in on Touch Stay! Wonderful app and my guests truly appreciate it!

About

Contact

HQ Location:
Uckfield, GB

Social

@TouchStay

What is Touch Stay?

Touch Stay is a guest experience platform that helps hosts and property managers save time, reduce guest questions, and generate more revenue, powered by digital guidebooks guests actually use. With an easy-to-use, intuitive setup, Touch Stay helps you deliver everything your guests need in one simple, mobile-friendly place, from check-in instructions to local recommendations. Guests can self-serve anytime, reducing questions and creating a smoother, more enjoyable stay. Designed for simplicity and scale, Touch Stay makes it easy to set up, customise, and manage guidebooks across multiple properties, without repetitive work.

Details

Year Founded
2014
Website
touchstay.com