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Touch Stay

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14 reviews
  • 1 profiles
  • 3 categories
Average star rating
5.0
#1 in 1 categories
Grid® leader
Serving customers since
2014
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Touch Stay Reviews

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Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
11/05/2025
Validated Reviewer
Verified Current User
Review source: G2 invite

Touch Stay: Essential for Lodge Efficiency and Guest Service

We found creating the content to be relatively quick and simple, and we love the flexibility of being able to pick and choose exactly what goes into each guidebook, ensuring every guest gets just the information they need. For us, the standout feature is definitely the "update once, update everywhere" magic. Whenever we need to modify check-in instructions, add a new favorite local restaurant, or update the WiFi login, we simply make the change in one central location. Instantly, every guidebook is updated, including those that guests have already received links to. This truly saves us a great deal of stress and many hours of work. We rely on Touch Stay guidebooks for all our guests, every single day! And it integrates easily and quickly with our PMS.
MD
Meghan D.
08/12/2025
Validated Reviewer
Verified Current User
Review source: G2 invite

Touch Stay has made my life easier!

My favorite part about Touch Stay is that it syncs with your listing so information from your listing is pulled over and filled in to get you started.
Verified User in Hospitality
UH
Verified User in Hospitality
06/02/2025
Validated Reviewer
Verified Current User
Review source: Organic

Absolutely love Touchstay for our STR business

It's easy to use on the back end with amazing functionality while being aesthetically appealing for our guests. We are able to make very slick guidebooks that are infused with a lot of our company branding while providing guests a wonderful resource that cuts down on their questions for us, both prior to and during their stay. They have great customer support and it seems like they're always making small improvements that really help us as owners (for example, they recently implemented a change that is helping us collect guest emails without causing much friction for our guests). Honestly, this has been one of the best tech for our business and they are easy to recommend to other owners. It's been very plug and play.

About

Contact

HQ Location:
Uckfield, GB

Social

@TouchStay

What is Touch Stay?

Touch Stay is a guest experience platform that helps hosts and property managers save time, reduce guest questions, and generate more revenue, powered by digital guidebooks guests actually use. With an easy-to-use, intuitive setup, Touch Stay helps you deliver everything your guests need in one simple, mobile-friendly place, from check-in instructions to local recommendations. Guests can self-serve anytime, reducing questions and creating a smoother, more enjoyable stay. Designed for simplicity and scale, Touch Stay makes it easy to set up, customise, and manage guidebooks across multiple properties, without repetitive work.

Details

Year Founded
2014
Website
touchstay.com