Toast

Show rating breakdown
388 reviews
  • 4 profiles
  • 9 categories
Average star rating
4.2
#1 in 1 categories
Grid® leader
Serving customers since
2011

Profile Name

Star Rating

262
74
15
8
29

Toast Reviews

Review Filters
Profile Name
Star Rating
262
74
15
8
29
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
10/27/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy, Efficient Table Service

I find Toast quick and efficient. I can place orders at the table and send them to the kitchen faster, then take payment at the table, without writing orders down or going back to a shared screen with other servers. It’s easy to use, saves time, helps me take more tables, and reduces order errors. I also like being able to split a bill at one table. The setup was pretty easy, and it wasn’t too hard to figure out how to use.
Nick P.
NP
Nick P.
OwnerMid-Market (51-1000 emp.)
10/13/2026
Validated Reviewer
Review source: Thank You page

A One-Stop Restaurant POS with Powerful Integrations

I love how Toast integrates with our other software and how its different modules are making it a one-stop shop for our restaurants. Its POS capabilities are the most important to us, and it handles our orders, kitchen orders, online ordering, loyalty rewards, and credit card processing. I also like that it works with our other systems. Toast has been reliable, and we've had good customer service. The setup was fairly easy for a big job; the Toast service team walked us through it, helped set everything up, and entered our menus.
Verified User in Restaurants
UR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
09/21/2026
Validated Reviewer
Review source: Organic

If I had it to do over again, I wouldn't

It is user friendly and intuitive. I used to like how helpful Toast support was over 6 months ago. Now support is pretty unsupportive. They force you into talking to Ry, the AI assistant who 9 out of 10 times can't help, then they transfer you to a live agent and not much else happens after that

About

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HQ Location:
Boston, MA

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What is Toast?

Toast is an all-in-one restaurant point of sale and management system. The Toast platform brings point of sale, payment processing, online ordering and delivery, kitchen display systems, inventory management, marketing and loyalty, and payroll and team management together in one system built for restaurants of every size — from single-location cafés and food trucks to multi-location restaurant groups. Approximately 171,000 restaurant locations use Toast to increase sales, run efficient teams, and improve the guest experience. Learn more at https://pos.toasttab.com/.

Details

Year Founded
2011
Ownership
NYSE: TOST