Tiledesk S.r.l.
23 reviews
- 1 profiles
- 5 categories
Average star rating
4.8
Serving customers since
2020
Tiledesk S.r.l. Reviews
MF
Matteo F.
Revolutionizing Customer Support with Tiledesk
Thanks to Tiledesk, we introduced new services like automated customer service integrated with knowledge bases that provide accurate and personalized responses to all user inquiries. We effectively catered to a segment of our customer base seeking automation solutions for monotonous and repetitive tasks using Tiledesk’s services.
AH
Azra H.
Stealth FinTech | ex Qomodo | ex CredimiEasy to implement and reliable AI chatbot
It is very easy to create chatbot flows, using an internal knowledge base (easily uploaded and updated), and connections with any other SaaS tool you may be using (CRM, mailing, etc.). It is amazing that it can be connected to databases as well, and query the data client is asking for in real time, respecting all security rules you put in place. Tiledesk team is super responsive, both for small inquiries and bug fixes, as well as feature requests - quite often we talked about small needs, and in the next release found the features ready to be used!
HF
Henrique F.
Great tool for support bots
The modularity of the platform. We are able to combine the many tools from AI to web requests to build a tailored solution for our support platform. It's very intuitive.
About
What is Tiledesk S.r.l.?
Tiledesk Srl is a company that specializes in providing an integrated platform for customer engagement through AI-powered chatbots and live chat solutions. Their platform enables businesses to implement real-time communication with customers across multiple messaging channels, including websites, mobile apps, and popular social media platforms. Tiledesk offers tools for automating customer support, enhancing user interaction, and improving overall customer service efficiency. The company focuses on delivering customizable and scalable solutions for businesses of all sizes to enhance their digital communication strategies.
Details
Year Founded
2020
Website
tiledesk.com