The Access Group

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1,350 reviews
  • 64 profiles
  • 69 categories
Average star rating
4.3
Serving customers since
1991

Featured Products

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Prospect CRM

97 reviews

Prospect CRM is a stock-aware customer relationship management (CRM) solution designed specifically for B2B wholesalers, distributors, and manufacturers. It helps product-based businesses manage customer relationships, quote accurately using live inventory data, and streamline sales and service operations. As part of the ERP division at The Access Group, Prospect CRM integrates seamlessly with inventory and accounting platforms such as Unleashed, Katana, Cin7 Omni/Core, Xero, QuickBooks Online, Access Dimensions, Sage 50, Exchequer, and Pegasus Opera. These integrations ensures that sales teams have real-time access to stock levels, pricing, and customer history—enabling smarter decisions and faster workflows. Prospect CRM is used by thousands of SMEs worldwide to improve customer retention, increase sales efficiency, and maximise customer lifetime value. It combines traditional CRM capabilities—such as lead tracking, sales pipelines, and customer service—with features tailored to the realities of selling physical products B2B. Key Features & Benefits: Stock-Aware Quoting – Quote only on available stock with live inventory data pulled from your back-office systems. Built-in Dashboards & Reporting – Visual analytics help teams monitor performance and uncover opportunities. RFM Customer Analysis – Segment customers based on recency, frequency, and monetary value to drive targeted sales efforts. Quick Order Entry – Streamline the quoting and ordering process with fast, intuitive workflows. Team Collaboration Tools – Improve internal communication and coordination across sales and support teams. Why Customers Choose Prospect CRM: Exceptional Customer Support – Mentioned in over 120 reviews, support is consistently rated as responsive and knowledgeable. User-Friendly Interface – Designed for non-technical users, praised for being “simple to navigate.” Seamless Integrations – Customers describe integrations “like a hand in a glove,” especially with platforms like Unleashed and Xero. First-Class Onboarding – Setup and training processes are frequently highlighted as smooth and supportive. Prospect CRM is ideal for B2B product businesses looking to align their sales and service teams with real-time inventory and customer data—helping them sell more, in less time, every time.

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Access TeamSeer

1 review

Access TeamSeer is absence management and holiday management software, designed to save time, reduce unnecessary absence costs, deliver a better employee experience, and provide absolute clarity on absence in your business.

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aCloud HR

1 review

aCloud HR Software is a software that is easy to use, simple to setup and works across all devices it access data securely anytime, anywhere from an ISO 27001 certified supplier it is updated with the latest changes to statutory law to ensure remain compliant, allows user to make evidence-based decisions with real-time data.

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Trail

1 review

Trail is a daily list of tasks for multiple teams. And once connected to other software and services, Trail becomes the central operational hub for the entire organisation.

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Rotaready

1 review

Rotaready is a rota scheduling with reporting tools, labor cost control, integrated clocking in and out, and mobile apps for the whole team.

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Access Webroster

1 review

Webroster.net is a web based workforce management system which has evolved from extensive first-hand experience of the care industry. Webroster.net includes online rostering, portals, monitoring and mobile solutions significantly save time and costs associated with every day business processes and introduce new ways of working.

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Access Recruitment CRM

1 review

Access CRM's accounting and ERP integration unlocks unique sales analysis, predictive intelligence and efficiency gains across Marketing, Sales & Customer Service teams. Data-driven clarity on your ideal customer profile (ICP) means better leads with improved close rates that accelerate customer acquisition; while churn risk, cross-sell and upsell tools ensure maximum customer lifetime value (CLTV). For any business in any industry, Access CRM delivers significant and sustained sales growth.

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Access Procure Wizard

0 reviews

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ISYS MediWaste for Medical Waste Collections

0 reviews

Tracks all movements from the point of production to the final treatment and disposal of medical waste.

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Pay and Bill

0 reviews

Pay and Bill software for recruitment agencies. Financial accounting and payroll solutions fully integrated with Access RDB's recruitment software at the front-office. Stop spending time collating time sheets, billing & contract data from disparate systems.

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Star Rating

865
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60
29
36

The Access Group Reviews

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Profile Name
Star Rating
865
361
60
29
36
Shannon K.
SK
Shannon K.
Head of Operations & HRSmall-Business (50 or fewer emp.)
08/27/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy to Use for Both Employers and Employees

Easy to use for employers and employees combined. Employee's can access their documents easily with the ability to put them in folders. The calendar is clear and is easy for both the employee and employer to book sickness and holiday. Creating and setting up new employee's is super easy and I like the fact you can have multiple 'reports too' for seniority which means that if an employee submits a holiday request, I get sent a request as well as their line manager so I can manage absence.
Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
08/27/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy Leave Management That Saves Time and Keeps Staff Data in One Place

Really easy to manage leave across teams and the whole organisations, saves so much time for our small charity with only a tiny amount of dedicated HR resource. It replaced endless forms and spreadsheets for us, and keeps all of our staff info and data in one place. Pretty good, it's definitely saving us time and energy, and the benefits are kind of cyclical, i.e. around quarterly reporting or annual performance review periods. Can't imagine running our HR function without this or something very similar.
Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
08/27/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

User-Friendly Automation and Analytics That Boost Productivity

User-friendly interface - employees find it very easy to use. Automation through Ripple has also increased productivity. The analytics are especially helpful for producing KPI data.

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HQ Location:
Loughborough, Leicestershire

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What is The Access Group?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what’s important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs over 9,000 people, continuously driving product innovation and customer service excellence. For more information, visit www.theaccessgroup.com or follow us @TheAccessGroup

Details

Year Founded
1991