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Text Request

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960 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
2014
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Text Request Reviews

Review Filters
Profile Name
Star Rating
720
199
31
5
5
Lauren M.
LM
Lauren M.
01/22/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Convenient and Easy to Use

We still use Textrequest on a daily basis and it porvides all the basi functions we need. However, I have noticed some glitches and slow downs in refreshing the page. There tends to be a delay in loading new texts, and sometimes the most recent chats will not appear on the main page. Other than that, everything has been great!
Verified User in Medical Practice
UM
Verified User in Medical Practice
01/21/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

TEXT REQUEST IS AWESOME!

I like when multiple users are texting, I can see the initials of the person that sent the text. I also love that I can schedule texts. I also love that I can search for a text by using the phone number. There's so many great features!
Verified User in Legal Services
AL
Verified User in Legal Services
01/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

Effortless Client Communication Since 2021

We’ve been using Text Request since 2021, right after reopening post-pandemic, when our original platform ZipWhip transitioned into Text Request. It has been extremely reliable and we’ve never had any issues. As a law firm, we primarily use it for client texting and for sending PDF documents to confirm appointments, court hearings, and other important matters. The ability to attach and upload PDFs is a huge plus. We also really appreciate being able to use our main office phone number instead of an 800 or 888 number—it keeps communication professional and seamless. Highly recommend.

About

Contact

HQ Location:
Chattanooga, Tennessee

Social

@Text_Request

What is Text Request?

Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API.

Details

Year Founded
2014