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Teneo.ai

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23 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2000

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Star Rating

12
10
1
0
0

Teneo.ai Reviews

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Profile Name
Star Rating
12
10
1
0
0
Atin K.
AK
Atin K.
Senior Analyst - Planning and Replenishment Planning (Fresh To Home) || Precision (Legrand) || People (Hospitality)
08/22/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Good tool for building AI chats

It makes building chat flows quite easy. I don’t have to code too much, just drag and put logic together. Helps me test fast and see how users will talk with it.
Aditya  M.
AM
Aditya M.
CSE @ VIT (Mumbai)
08/12/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

"Feature-rich conversational AI platform with great NLP capabilities

Teneo.ai offers a powerful and intuitive platform for building advanced conversational AI solutions. Its NLP engine is highly accurate, allowing it to handle complex and multi-turn conversations effectively. I particularly like the visual flow design interface, which makes it easier to structure dialogue without deep coding knowledge. The platform also integrates smoothly with various messaging channels and APIs, which saves a lot of development time. Analytics and reporting tools help in continuously improving bot performance.
Adnan H.
AH
Adnan H.
Full Stack Developer
08/10/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

My Honest Take on Teneo.ai

Teneoai was easy to get started with and I didn’t feel overwhelmed during setup. Teneoai has been a solid addition to my workflow and I find it easy to use once you get past the initial learning curve It comes packed with features that actually matter and I use it almost daily without it feeling like a chore Integrating it with our existing systems was smooth and did not cause disruptions and their customer support team has been responsive and genuinely helpful whenever I had a question.

About

Contact

Phone:
+34 93 245 13 01
HQ Location:
Stockholm, SE

Social

@teneo_ai

What is Teneo.ai?

Teneo.ai<https://teneo.ai/> is at the forefront of AI-driven automation for voice and text-based customer service. Our Teneo platform leverages cutting-edge Conversational AI, Generative AI, and Large Language Models to enhance the efficiency and effectiveness of customer interactions. We simplify Voice AI integration, ensuring a seamless experience that reduces losses in automated conversations and maximizes the value of existing technology investments. Our innovative solutions help businesses expand their customer base, boost revenue, and reduce churn, enabling the realization of the Agentless Contact Centre concept. This approach delivers tangible ROI through lower cost as contact centre agents are freed to conduct higher value tasks, improved customer satisfaction (CSAT), first contact resolution (FCR), and call containment. Proudly serving global leaders like AT&T, HelloFresh, Swisscom, and Telefónica, Teneo.ai<https://teneo.ai/> has revolutionized customer service automation, directly automating up to 40% of operations and achieving up to 50% cost savings. Our patented technology integrates effortlessly with any Conversational AI, and contact centre platform, supporting both chat and voice applications. This integration enhances critical metrics such as growth, FCR, CSAT, and Net Promoter Score (NPS), ensuring our clients achieve superior outcomes in customer service. Learn more at www.teneo.ai<http://www.teneo.ai/>.

Details

Year Founded
2000
Ownership
STO: ASAI
Website
www.teneo.ai