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Teleperformance

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20 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.1
#1 in 1 categories
Grid® leader
Serving customers since
1978

Profile Name

Star Rating

9
8
2
1
0

Teleperformance Reviews

Review Filters
Profile Name
Star Rating
9
8
2
1
0
TG
Tomas G.
08/24/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Solution for the externalization of last generation's business processes

By utilizing teleperformance, we are able to maintain a greater focus on our primary business activity. By handing off non-essential tasks to teleperformance, we are able to concentrate on our primary goals and strategies, which allows us to improve our performance and compete in the market. Teleperformance specializes in providing high-quality customer service, which leads to greater client satisfaction and loyalty towards our company. Teleperformance gives us detailed reports and metrics on the operations and performance of the contracted services, enabling the company to effectively monitor and manage its operations.
Joanna L.
JL
Joanna L.
Multi-Talented Sales VA | Customer-Centric Ninja | Lead Gen Pro | Account Management Extraordinaire 🥋
08/15/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Seamless Synergy and Professional Excellence

What stands out about Teleperformance is its global expertise, customer-focused approach, use of advanced technology, career opportunities, flexible work options, and positive impact on both employees and businesses.
Prachish S.
PS
Prachish S.
Team Lead at ERICSSON INDIA GLOBAL SERVICES PRIVATE LIMITED
07/30/2023
Validated Reviewer
Review source: Organic

Known for Good Customer experience

They are operating across the gloabl, they have good customer experience, Enhancing their presence in AI, Automation.Their response is very quick.

About

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HQ Location:
Paris, Île-de-France

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What is Teleperformance?

Teleperformance is a global leader in outsourced omnichannel customer experience management. Established in 1978, the company provides a range of services, including customer care, technical support, customer acquisition, digital solutions, analytics, and back-office services. Teleperformance serves numerous industries, such as telecommunications, healthcare, banking, travel, and retail, by delivering tailored solutions to enhance customer engagement. With its extensive global footprint, the company operates in over 80 countries and supports interactions in more than 265 languages and dialects.

Details

Year Founded
1978
Ownership
EPA: TEP