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Teleperformance

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20 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.1
#1 in 1 categories
Grid® leader
Serving customers since
1978

Profile Name

Star Rating

9
8
2
1
0

Teleperformance Reviews

Review Filters
Profile Name
Star Rating
9
8
2
1
0
Verified User in Outsourcing/Offshoring
OO
Verified User in Outsourcing/Offshoring
09/29/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Interesting

Teleperformance understands the importance of personalized and empathetic customer interactions. Their agents are trained to listen attentively, show empathy, and tailor their responses to individual customer needs. This human touch goes a long way in building rapport and fostering positive customer experiences.
Riya  C.
RC
Riya C.
09/29/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Best App for Use

we can easily see new opportunities very easy to use give better customer supoort very easy to intergrate they launch new feature frequently because of that we started using frequently
Palak B.
PB
Palak B.
09/20/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Helping customers solve their query within minutes

The best thing that I like about teleperformance is its best customer support executive system that handles each and every query with utmost honesty and sincerity.

About

Contact

HQ Location:
Paris, Île-de-France

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What is Teleperformance?

Teleperformance is a global leader in outsourced omnichannel customer experience management. Established in 1978, the company provides a range of services, including customer care, technical support, customer acquisition, digital solutions, analytics, and back-office services. Teleperformance serves numerous industries, such as telecommunications, healthcare, banking, travel, and retail, by delivering tailored solutions to enhance customer engagement. With its extensive global footprint, the company operates in over 80 countries and supports interactions in more than 265 languages and dialects.

Details

Year Founded
1978
Ownership
EPA: TEP