We were among Teamle's early customers, starting our relationship with the company in 2021. We initially used Teamble for employee pulse checks, and then quickly expanded our usage from there into their full suite of employee feedback and performance management offerings.
Teamble is fantastic. The software is very easy to get started on and does not require any lengthly implemetnation process. We used a lot of different feedback tools prior to Teamble, but found that they were all very archaic in how they work. In the tradiitonal tools, you give feedback to your team every few months in formal reviews, which tends to be an overload of feedback and, because it happens so time delayed, it's not very actionable. Teamble completely changed how we think about feedback - it enables our team leads to give timely, meaningful, and actional feedback on a continuous basis. Both our team leads and our employees love it and use it multiple times a week.
Many software tools get in the way of building good culture. But Teamble has actually enabled us to build a radically better feedback culture in our company. They are also constantly shipping new features and the product keeps getting better and better. Customer service has been great as well, and they are very open to feature requests.
It's simplicity and ease of use especially the integration with Slack enabling much wider adoption than other HR tools. The feedback focused AI agent is definitely a game changer. We had a small People team but the minimal administrative requirements with Teamble made it easy for us to adopt and launch critical HR programs such as engagement surveys and performance reviews. Customer success and support teams are always at your fingertips, while the CEO and Founder has been very attentive to all clients.
The ease of use. The simplicity. The ability to send and receive feedback in 'real-time'. The opportunity to work with the customer success team to carefully configure our feedback templates and forms to how we needed them, aligning them with our organisational tone of voice, approach to feedback and team structures. From design, development and implementation, through to configuration, customisation and ongoing query resolution, the customer service and support has been exemplary.