Product Avatar Image

SupportYourApp

Show rating breakdown
4.8 out of 5 stars
18 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.8
Serving customers since
2010
Profile Filters

All Products & Services

Product Avatar Image
SupportYourApp

18 reviews

SupportYourApp is a support-as-a-service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.

Profile Name

Star Rating

16
2
0
0
0

SupportYourApp Reviews

Review Filters
Profile Name
Star Rating
16
2
0
0
0
Bogdan D.
BD
Bogdan D.
CEO at Softorino
01/29/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Choosing SYA Was One of The Best Business Decisions We Made

|SupportYourApp
SYA provides really good dedicated support for us without having to hire in-house employees to answer 1st and 2nd tier support. The agents work 24/7, even on holidays and weekends without us managing.<br><br>We’ve asked supportyourapp to send a ShopperApproved review form to all customers after the ticket is resolved. As a result, a lot of customers provide real feedback letting us know how they are satisfied with our product as well as the help received by the support agent. You can look up our reviews for real-time feedback from our customers.
SS
Steven S.
Operations Specialist at Costco Wholesale
07/30/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Outsourced customer service that actually gets your product

|SupportYourApp
SupportYourApp is the only outsourced customer service that I could recommend. They take the time to understand the technical side of your problem but also the customer's value proposition which results in a more personalized customer service. We received zero complaints from customers while using this service and also managed to save significantly on servicing costs.
Jorge Alejandro M.
JM
Jorge Alejandro M.
Cocinero/bartender
07/25/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI

Great relief for companies at their start

|SupportYourApp
The great help that external customer service personnel provide when there is high sales demand

About

Contact

HQ Location:
Wilmington, Delaware

Social

@SupportYourApp

Support-as-a-Service company that provides secure technical, customer support and CX services to growing companies.

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant solutions, SupportYourApp delivers a smart alternative to traditional providers. This enables our clients to reduce operational costs, boost CSAT, and focus on growing their business while we manage their support.

Details

Year Founded
2010