SupportYourApp
17 reviews
- 1 profiles
- 5 categories
Average star rating
4.7
Serving customers since
2010
SupportYourApp Reviews
SB
Shiva Kumar B.
SupportYourApp is best
The Best I like about SupportYourApp is Customer Support this app helps for intracting with the clients and very helpful and getting quick response for the issues provides 24/7 support which is really helpful
AJ
Anna J.
Pro customer support
We felt that SupportYourApp takes care of our clients like they are their families. This is something that you can rarely expect from a BPO company working with thousands of callers every day. Each question has been answered promptly, and with clear instructions. We really like a personal approach to every issue and every customer – a game changing experience. Our plan was to hire a professional team who could take care of the support queue, deliver 24/7 service and keep up with the SLA terms we had in place. We needed quick and comprehensive responses for all customer inquiries as our volumes were growing rapidly.
KR
Kate R.
From our very first interaction, top-notch personal and professional approach was evident
What caught our attention first when we were looking for a support team is how professional SupportYourApp was from the very beginning. They responded to our first inquiry in 15 mins, the email was neat and personalized, and we felt like we want this kind of approach for our customers. Then, the Integration team at SUP did a great job setting up the communication channels and gathering the team, as we had none of that before. We love how our customers are treated now, how quick and efficient the responses are, and how responsive our assigned Service Delivery Manager is.
About
Support-as-a-Service company that provides secure technical, customer support and CX services to growing companies.
SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant solutions, SupportYourApp delivers a smart alternative to traditional providers. This enables our clients to reduce operational costs, boost CSAT, and focus on growing their business while we manage their support.
Details
Year Founded
2010
Website
supportyourapp.com