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Squaretalk

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137 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.8
Serving customers since
2014
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Squaretalk Reviews

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Star Rating
121
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1
Verified User in Program Development
AP
Verified User in Program Development
07/21/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Great ability to enable calls

We like the wide variety of countries that can be called, the ease of use of the platform, and the speed of customer service.
KS
Kithmi S.
07/21/2026
Validated Reviewer
Review source: Organic

AI Transcripts & Smart Routing Transformed Our Visa & Travel Inquiry Process

The AI-powered call transcripts and sentiment analysis have transformed how we coach our team. Instead of listening to hours of recordings, I can quickly identify conversations with negative sentiment or confusion around visa processes and focus our coaching exactly where it’s needed. The contact management features also let us track every touchpoint across the full client journey - from initial inquiry to visa approval and air ticketing.
GJ
Gideon J.
07/17/2026
Validated Reviewer
Review source: Organic

Noticeable Improvements in Patient Support

The IVR manages a large share of routine appointment requests without needing an agent. When patients do need to speak with someone, the call routing makes sure they’re connected to the right department right away.

About

Contact

HQ Location:
Jerusalem

Social

@SquareTalk

What is Squaretalk?

Squaretalk is a dynamic, cloud-based communications platform designed to empower businesses to talk and engage with customers seamlessly and effectively. We equip growing companies with VoIP solutions, so sales and support teams can focus on building relationships and driving results. With our worldwide telephony service, we provide local numbers for over 150 countries. Combined with the ability to integrate within the systems our customers are already using, we focus on enabling businesses to scale efficiently and deliver a unified customer experience. Discover how Squaretalk can transform and enhance your communication workflow and boost your team's performance.

Details

Year Founded
2014
Website
squaretalk.com