I really appreciate SpotHopper for creating a user-friendly online ordering platform and an amazing looking website that people often comment on. It's beautiful and eye-catching. They have significantly enhanced our social media presence, handling it entirely for us with content that includes stories, reels, and posts, as well as generating content from our five-star Google reviews. This makes us look like a high-end bakery even though we're operating out of a ghost kitchen. I love how updating one thing in the platform automatically reflects on Google, our website, and social media, without any redundancies. Their analytics reporting on website visits and clicks also helps us see how well SpotHopper is working. The integration with Stripe for fast payment processing is great, and the automatic birthday and loyalty emails are super helpful. I absolutely love having a face-to-face rep like Kat; being able to talk or text her directly and get help with anything is amazing. She's helped us connect with events and grow our business, taught us how to market ourselves with flyers and QR codes, and has gone above and beyond just implementing the platform.

I genuinely appreciate working with our customer success manager, Senka. We've had lots of turnover since starting with Spothopper, but she's continued to go above and beyond to make us feel like a priority.

I think SpotHopper is the best company I've ever used, especially for someone managing six restaurants. Their customer support is amazing, as I love how easy it is to get questions answered and get help. SpotHopper makes everything simple, even for someone not great with computers, by walking me through it every time. I appreciate having direct access to my rep who always picks up her cell phone and helps me out. Their video shoots are professional and top class, and they even use drones for amazing shots. When it comes to their advertisements, they look so good and professional that I initially thought I couldn't afford them. I was pleasantly surprised to find that their services are competitively priced. I am also impressed by their automation in posting to social media and responding to reviews, allowing me to review responses before they're sent. SpotHopper excels in the restaurant and food industry with great support, marketing, and scheduling, checking all the boxes for me. They handle my social media advertising across platforms like Facebook and Instagram and have helped increase employment applications significantly. I love that I can schedule posts a month out with minimal effort and that they assist with reservations and catering via text notifications. In terms of value for money, SpotHopper delivers unbelievable service for the monthly price. Out of three companies I've used, SpotHopper stands out and blows everybody away. I highly recommend SpotHopper, giving them a definite 10 out of 10.