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Splashtop Inc.

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920 reviews
  • 4 profiles
  • 13 categories
Average star rating
4.7
Serving customers since
2006
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Splashtop Remote Access

518 reviews

Splashtop Remote Access is a remote desktop for business professionals and teams. It offers a fast, simple, secure remote computer access for individuals and teams.

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Splashtop Remote Support

273 reviews

Splashtop Remote Support is a comprehensive remote access and support solution designed for IT professionals and managed service providers (MSPs. It enables secure, high-performance connections to Windows, Mac, and Linux computers, facilitating efficient troubleshooting and management from any location. With features like unattended access, file transfer, remote printing, and multi-monitor support, Splashtop ensures seamless remote operations. Its user-friendly interface and robust security measures, including end-to-end encryption and multi-factor authentication, make it a reliable choice for organizations seeking to enhance their IT support capabilities. Key Features and Functionality: - Unattended Access: Remotely access and manage computers without requiring end-user presence, allowing for flexible support schedules. - File Transfer: Securely transfer files between local and remote devices, streamlining the process of updating or retrieving documents. - Remote Printing: Print documents from a remote computer to a local printer, facilitating the handling of physical documents during remote sessions. - Multi-Monitor Support: View and control multiple monitors connected to a remote computer, providing a comprehensive workspace overview. - Session Recording: Record remote sessions for auditing, training, or compliance purposes, ensuring accountability and knowledge retention. - Chat Functionality: Communicate with end-users in real-time during support sessions, enhancing collaboration and issue resolution. - Robust Security: Implement end-to-end encryption, multi-factor authentication, and device authentication to safeguard sensitive data and maintain compliance with security standards. Primary Value and User Solutions: Splashtop Remote Support addresses the critical need for efficient, secure, and reliable remote IT support. By enabling IT teams and MSPs to access and manage client systems remotely, it reduces the need for on-site visits, thereby saving time and operational costs. The platform's high-definition performance ensures that remote sessions are as responsive as in-person interactions, enhancing user satisfaction. Additionally, its comprehensive security features protect against unauthorized access, ensuring that both the support provider and client data remain secure. Overall, Splashtop Remote Support empowers organizations to deliver prompt and effective IT support, improving productivity and client trust.

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Splashtop Autonomous Endpoint Management

69 reviews

Splashtop Autonomous Endpoint Management (AEM) is a comprehensive solution designed to enhance IT operations by automating endpoint management tasks, thereby improving security and operational efficiency. It provides IT teams and Managed Service Providers (MSPs) with the tools to remotely configure devices, enforce security policies, and streamline operations across distributed environments. Key Features and Functionality: - Device Configuration: Remotely set up Wi-Fi, firewall, proxy, screen-lock, and password policies to ensure devices adhere to organizational standards. - Application Deployment: Install and manage software across multiple devices from a centralized console, facilitating efficient software distribution. - Policy Automation: Automatically apply predefined configurations to new devices based on group assignments, reducing manual setup efforts. - Vulnerability Scanning: Detect and prioritize security risks by identifying Common Vulnerabilities and Exposures (CVEs) and Known Exploited Vulnerabilities (KEVs). - Automated Patching: Keep operating systems and third-party applications up to date with automated patch management, minimizing exposure to security threats. - Ring-Based Policy Management: Implement staged, risk-based rollouts of policies and updates to manage deployments effectively. - Customizable Dashboards: Monitor system health and performance in real-time through centralized dashboards, enabling proactive management. - Configurable Alerts and Smart Actions: Set up alerts and automated responses to swiftly detect and resolve issues, ensuring continuous system uptime. - One-to-Many Actions: Execute tasks such as scripting, mass deployments, remote commands, and system updates across multiple endpoints simultaneously. Primary Value and User Benefits: Splashtop AEM addresses the challenges faced by IT teams in managing and securing a growing number of endpoints in distributed work environments. By automating routine tasks like device configuration, software deployment, and patch management, it reduces the risk of misconfigurations and unpatched vulnerabilities, thereby strengthening the organization's security posture. The solution's real-time visibility and control enable IT administrators to act swiftly, maintain compliance, and operate at scale without increasing complexity or costs. This empowers organizations to keep their systems secure and efficient, allowing IT resources to focus on strategic initiatives.

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Foxpass by Splashtop

60 reviews

Advanced access control for servers and WiFi. Foxpass increases your organization's server and network security by ensuring employee accounts have access only to what they need.

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Star Rating

807
96
11
2
3

Splashtop Inc. Reviews

Review Filters
Profile Name
Star Rating
807
96
11
2
3
Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
07/21/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Intuitive, Reliable Platform That Automates Work and Boosts Productivity

Overall Experience I've been using this software regularly for my day-to-day responsibilities, and it has significantly improved the efficiency and consistency of my work. The biggest value has come from automating repetitive tasks, centralizing information, and providing real-time visibility into data that previously required manual effort. UI / UX The interface is intuitive and well organized, making it easy to find the tools I need without extensive training. Navigation is straightforward, and common tasks can be completed with only a few clicks. The layout helps reduce errors and speeds up routine processes. Integrations The software integrates well with the other applications our organization uses, reducing duplicate data entry and ensuring information remains consistent across systems. These integrations have streamlined workflows and eliminated many manual reconciliation tasks. Performance Performance has been reliable, with quick response times even when working with larger datasets. Reports generate efficiently, and I've experienced minimal downtime or system issues, allowing work to continue without interruption. Pricing / ROI While the investment may initially seem significant, the time savings and reduction in manual work have provided a strong return on investment. Increased productivity, improved data accuracy, and better decision-making have more than justified the cost. Support / Onboarding The onboarding process was smooth, and the available documentation and training resources made it easy to become productive quickly. Whenever questions have arisen, customer support has been responsive, knowledgeable, and effective in resolving issues. AI / Intelligence The AI-powered features have helped automate repetitive tasks, surface useful insights, and improve productivity. Rather than replacing decision-making, they provide intelligent recommendations that reduce manual effort and help identify trends or exceptions more quickly. Overall One unexpected benefit has been how much easier collaboration has become. Having a centralized platform with reliable data has improved communication across teams and reduced the time spent tracking down information. Overall, the software has become an important part of our daily operations and has delivered measurable improvements in efficiency, accuracy, and visibility.
Verified User in Automotive
CA
Verified User in Automotive
07/17/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to Deploy, Great Value and Support with Splashtop

10 years ago picked Splashtop when our company was look for a new remote attended and unattended support service. Have recommended it to others for business and personal use ever since! Enjoyed the easy deploy process, reasonable pricing and good usability for both desktop and mobile!
ER
Eduardo R.
07/16/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Very User-Friendly and Great Value for the Price

It’s very user-friendly, easy to access, and a good value for the price. I integrated with our auto answer email, the users get a link to download the surface when they request tech support via email

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HQ Location:
Cupertino, CA

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@splashtop

What is Splashtop Inc.?

Based in Silicon Valley, Splashtop Inc. delivers next-generation remote access and remote support software and services for enterprises, academic and research institutions, government agencies, small businesses, MSPs, IT departments, and individuals. Splashtop’s cloud-based, secure, and easily managed remote access approach is increasingly replacing legacy approaches such as virtual private networks (VPNs), while earning a stunning 93 Net Promoter Score (NPS), a standard for assessing customer satisfaction. More than 30 million users, including those in 85% of Fortune 500 enterprises, enjoy Splashtop products globally. Visit www.splashtop.com for more information.

Details

Year Founded
2006