I like that SpeakUp® is quite easy to customize and configure, which is important for us as administrators. The customer service team from SpeakUp® is very professional and helpful, usually responding within twenty-four hours, which I really appreciate. It's also great that they take each request seriously, even if some recommendations for change might be too complex or difficult to implement. I feel like my voice matters, and I enjoy that we can build the platform together. The task feature in SpeakUp® also allows us to keep all our information in one system without needing to rely on different tools like Excel.

A secure and anonymous way to communicate.

What I like best about SpeakUp is its truly global accessibility and intuitive multi-channel reporting. As a multinational organization, we needed a whistleblowing platform that could seamlessly cater to diverse regions and local nuances. SpeakUp delivered perfectly with its Web Portal, Mobile App, and FreePhone lines, complete with extensive local language support. The 100% anonymity features provide our employees with total confidence to report concerns safely, and the backend Case Management System streamlined our internal investigations. Beyond the software itself, the vendor support is exceptional. A massive part of our successful global rollout was our Customer Success Manager, Supreeth. Supreeth was incredibly responsive and supportive throughout our rigorous UAT phase. He expertly guided us through complex SSO configurations, expedited translation updates, and helped us navigate regional telecom limitations. His dedication and quick turnaround times ensured our Go-Live was a complete success!