
Social Intents is a software company that makes AI customer support and live chat software. Its platform lets customer service and sales teams answer website visitors, WhatsApp, SMS, and email directly from Microsoft Teams, Slack, Google Chat, Zoom, and Webex, or from the Social Intents web dashboard if they prefer a standalone agent console. AI customer agents powered by ChatGPT, Claude, or Google Gemini answer routine questions instantly and hand off to human agents when it matters. Teams can also run the AI chatbot standalone to automate support and lead capture at scale. Founded in 2015, Social Intents serves over 50,000 businesses of all sizes, from small teams to large organizations with flat pricing and unlimited agents. Social Intents makes customer support software, not social media management tools.