They are very responsive and if you need help they will schedule a meeting with you to show you what you need to do to get setup.

They guided us through successful campaign approval without having to pay for a premium tier of service. We had been previously been unable to get campaign approval through Twilio despite very credible attempts to follow instructions and respond to very vague messages.

I really like Signal House for its great customer service and very easy-to-use interface compared to competitors. It allows me to self-serve without needing to do a bunch of research, being intuitive and saving me time. It also helps educate me more about the process, as many competitors can be opaque about this. The initial setup was very smooth, and the ease of use and better customer service as reported by the community were key reasons for switching from Twilio to Signal House.