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ShipHero

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216 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.5
#1 in 7 categories
Grid® leader
Serving customers since
2013
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156
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ShipHero Reviews

Review Filters
Profile Name
Star Rating
156
45
7
4
4
Thylar S.
TS
Thylar S.
03/06/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Best Inventory Tracking and API We’ve Used

Everything really, great inventory system, great tracking ability, API is great, packing and picking apps are great, better than any other software ive ever had
Verified User in Warehousing
UW
Verified User in Warehousing
03/04/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Strong Inventory & Orders, but Cycle Count Logic Needs Work

Inventory, orders, PO's, receiving, moving inventory, locations
Randall G.
RG
Randall G.
02/23/2026
Validated Reviewer
Review source: Organic

Revolutionized Our Warehouse Operations

As a 3PL, their native integrations with Shopify and other sales channels makes client onboarding and set up incredibly quick and easy. The clean and intuitive user interface is the best system my employees have used. Their stack of automation rules (specifically order batching) helps automate repetitive or time-consuming tasks. The labor management piece, Workforce Hero is a fantastic tool for getting clear insights into real time labor allocation and identifying top performers. Plus, the Labor Cost Dashboard gives us valuable insights into which clients cost us the most money to fulfill. Their innovation with light-based hardware for configuring custom pack stations has been game-changing for high-velocity SKU fulfillment. The scan-based quality control logic, such as scan to receive, scan to slot, scan to pick, and scan to pack, keeps inventory highly accurate. It's great that their native shipping platform supports rate shopping, so there's no need to toggle outside of ShipHero to get the best rates per package. The initial setup was beyond easy, especially with the supported Shopify integration automatically pulling in product and order data, and their CSV upload function is incredibly helpful for creating locations and inventory kits.

About

Contact

HQ Location:
Garnerville, New York

Social

@weareshiphero

What is ShipHero?

ShipHero is a leading cloud-native technology company that provides an advanced, smart, and AI-powered Warehouse Management Software (WMS) for the eCommerce industry. ShipHero’s software is engineered to transform traditional warehouses into intelligent, high-performance fulfillment centers. The platform empowers 3rd Party Logistics Companies (3PLs) and Brands to take full control of their own logistics operations, driving efficiency, accuracy, and growth. The ShipHero WMS lowers labor costs and boosts warehouse productivity with a suite of cutting-edge, smart solutions, including AI Picking, Rate Shopping, and Pick-to-Light, Pack-to-Light, and Receive-to-Light systems. By leveraging end-to-end automation and a mobile-powered workforce, clients can significantly increase fulfillment speed, reduce picking and packing errors, and lower operational costs. Trusted by over 6,500 3PLs and brands, ShipHero’s software powers the shipment of more than $8 billion in eCommerce merchandise annually and is the solution of choice for over 10% of all global Shopify Plus stores. To learn more, visit shiphero.com

Details

Year Founded
2013
Website
shiphero.com