ShipHero

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234 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.5
#1 in 8 categories
Grid® leader
Serving customers since
2013
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ShipHero Reviews

Review Filters
Profile Name
Star Rating
170
49
7
4
4
Jet S.
JS
Jet S.
Logistics assistantMid-Market (51-1000 emp.)
10/08/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Impeccably Reliable, Backed by a Stellar Support Team

Reliability is impeccable specially with their support team
Reza G.
RG
Reza G.
Global Operations LeaderMid-Market (51-1000 emp.)
09/28/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Efficient WMS with Room for TMS Growth

I like that ShipHero is relatively easy to use, and the staff are easy to work with. The initial setup was also relatively easy, though the constraints were on our IT team.
Weston C.
WC
Weston C.
Mid-Market (51-1000 emp.)
09/27/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Strong Partnership with ShipHero and a Team That Listens

We really value the relationship we have with the ShipHero team. They’re open to feedback and have partnered with us on several feature requests that came directly from our input and ultimately made it into production.

About

Contact

HQ Location:
Garnerville, New York

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What is ShipHero?

ShipHero is a leading cloud-native technology company that provides an advanced, smart, and AI-powered Warehouse Management Software (WMS) for the eCommerce industry. ShipHero’s software is engineered to transform traditional warehouses into intelligent, high-performance fulfillment centers. The platform empowers 3rd Party Logistics Companies (3PLs) and Brands to take full control of their own logistics operations, driving efficiency, accuracy, and growth. The ShipHero WMS lowers labor costs and boosts warehouse productivity with a suite of cutting-edge, smart solutions, including AI Picking, Rate Shopping, and Pick-to-Light, Pack-to-Light, and Receive-to-Light systems. By leveraging end-to-end automation and a mobile-powered workforce, clients can significantly increase fulfillment speed, reduce picking and packing errors, and lower operational costs. Trusted by over 6,500 3PLs and brands, ShipHero’s software powers the shipment of more than $8 billion in eCommerce merchandise annually and is the solution of choice for over 10% of all global Shopify Plus stores. To learn more, visit shiphero.com

Details

Year Founded
2013
Website
shiphero.com