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ShipHero

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216 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.5
#1 in 7 categories
Grid® leader
Serving customers since
2013
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ShipHero Reviews

Review Filters
Profile Name
Star Rating
156
45
7
4
4
Jake M.
JM
Jake M.
06/18/2026
Validated Reviewer
Review source: Organic

ShipHero Is a Game-Changer for our 3PL

Implementing ShipHero for our 3PL is a game changer. The mobile app functionality, packing apps, etc are buying us to a of time back. There’s a ton of piece of mind gained by consolidating our operations into a single platform like ShipHero. We’re more efficient for our clients and the visibility we’re now sharing with our clients through the customer portal is a massive win. Our people are able to focus on the rights tasks while our clients have the ability to self serve and get answers to their questions.
Michael A.
MA
Michael A.
06/18/2026
Validated Reviewer
Review source: Organic

User-Friendly UI with Plenty of Options

The options that are available the how user friendly the UI is. The attention to detail has been great. I have been working closely with Mike Azimi to help take our operation to the next level and he has beena great resource
Maïré E.
ME
Maïré E.
I help purpose driven ecommerce brands grow with logistics solutions and strategic support. Pharrell Williams’ Black Ambition Prize winner 2023 | Mass Challenge 2024 | RICE Stakeholder Scale Stage | Comcast Rise 2024
06/17/2026
Validated Reviewer
Verified Current User
Review source: Organic

ShipHero: Streamlined, Customizable, and Efficient

I love that the pick and packing process in ShipHero is super streamlined, making it easier to hire people because there's not much training needed since everything is straightforward on the app. I also love how clients have their own portal and can see their inventory live. The billing feature was one of the main reasons I switched to ShipHero, as it automatically creates bills for clients. The team at ShipHero is phenomenal, and after trying many WMS, I found this one to be the easiest to use. I love the adaptability, where you can set up things as you want them to fit your process. Once set up properly, ShipHero allows me to ship more orders than other WMS systems. ShipHero also saves us from hiring three more people. For me, the initial setup was very easy, and I was up and running in two days.

About

Contact

HQ Location:
Garnerville, New York

Social

@weareshiphero

What is ShipHero?

ShipHero is a leading cloud-native technology company that provides an advanced, smart, and AI-powered Warehouse Management Software (WMS) for the eCommerce industry. ShipHero’s software is engineered to transform traditional warehouses into intelligent, high-performance fulfillment centers. The platform empowers 3rd Party Logistics Companies (3PLs) and Brands to take full control of their own logistics operations, driving efficiency, accuracy, and growth. The ShipHero WMS lowers labor costs and boosts warehouse productivity with a suite of cutting-edge, smart solutions, including AI Picking, Rate Shopping, and Pick-to-Light, Pack-to-Light, and Receive-to-Light systems. By leveraging end-to-end automation and a mobile-powered workforce, clients can significantly increase fulfillment speed, reduce picking and packing errors, and lower operational costs. Trusted by over 6,500 3PLs and brands, ShipHero’s software powers the shipment of more than $8 billion in eCommerce merchandise annually and is the solution of choice for over 10% of all global Shopify Plus stores. To learn more, visit shiphero.com

Details

Year Founded
2013
Website
shiphero.com