The feature that is great for us is the self-service feature. The customer portal feature which enables our members to switch out their product every month of membership has saved us soooo much admin time! This, together with the clever pickup & return booking system gives our customers empowerment and a more modern, smooth experience that leaves the dinosaurs scratching their heads. The cooperation with EVVA in access control now provides additional automation of the pickup/return process, offering an even more seamless solution.

The subscription and booking options have been game changing for our revenue model. Being a Commercial Director, I appreciate that Sharefox scales to the needs we have and suits on us as well. The automatic subscription payments system is amazingly powerful and admin-friendly: it bills our customers without requiring any action on their end, leaving us quite a bit of time for the actual content and marketing side of things! In addition, the fact that it’s built for B2C and intricate B2B rental requirements, all from a single platform with no need for separate systems, means we have one truth across our entire business.

Our fitness equipment subscription service wouldn't be the same without the product swap option. It enables our members to seamlessly transition from one product to the next themselves in their customer portal, significantly reducing the amount of phone calls and emails that my operations team has to manage for basic product changes. That, together with a built-in pick-up/return booking system (in the app) is making us extremely competitive. It feels like a modern, convenient service that members are passionate about. The product catalog is also very good I was able to assign compatible swap paths for the various gear profiles with ease. Usability is key for our end-users, and Sharefox provides that.