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Satrix Solutions

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16 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.9
Serving customers since
2008
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Satrix Solutions Reviews

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Lance W.
LW
Lance W.
Director Of Client Relations at Blink
07/12/2019
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Satrix helped me identify issues I didn't know I had and understand what my customers value

As an executive, Satrix gave me the customer data I needed to maker better decisions.
LK
Lisa K.
06/27/2019
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Love Satrix

They consistently provided valuable experience and insights
Verified User in Computer Software
OC
Verified User in Computer Software
06/25/2019
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Satrix has been essential in kicking off our NPS/VOC program

The level of detail in the reporting and the years of experience and best practices brought to the table. From crafting the question set to analyzing the results, their team is able to provide valuable suggestions to make sure we get the most out of our investment.

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HQ Location:
Phoenix, AZ

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What is Satrix Solutions?

Satrix Solutions is a consulting firm specialized in helping businesses enhance their customer experience and employee engagement. Through a suite of tailored services, including Net Promoter Score (NPS) Survey, Customer Satisfaction (CSAT) research, and Employee Engagement studies, they assist companies in harnessing valuable feedback to drive growth, retention, and profitability. Their consultative approach extends beyond mere data collection to include in-depth analysis and actionable recommendations, ensuring clients effectively foster loyalty and positive brand reputation. The Satrix Solutions team, leveraging their considerable expertise, functions as a strategic partner to clients across various industries, focusing on delivering measurable improvements and transformative results.

Details

Year Founded
2008