Their team offered consistent. comprehensive support. Our project took 11 weeks soup to nuts. They showed up with solution-oriented energy every week, keeping our team and their team accountable to moving the project forward. We hit every milestone for this project, and ultimately delivered robust results that resonated strongly with internal stakeholders. They even flexed when we decided to add a qualitative component to the project at the 11th hour, and they moderated the interviews expertly, especially considering the new stakeholder group. They have the perfect mix of personalities to and skillsets to accomplish any project. Genuinely I cannot wait to work with them again.

They are easy to do business with, they are highly supportive, and have a ton of expertise.

Evan Klein and the entire Satrix Solutions team guided and assisted us with developing, executing, analyzing, and then presenting the results of our NPS survey to our executive leadership team. The entire Satrix Solutions team that assisted us were experts in conducting this type of survey. They were highly responsive to our questions, requests for help, and any other needs we had. Additionally, for the past two years Satrix Solutions executed our annual NPS survey on time and on budget, which is not necessarily the case with other providers. Lastly, when the survey was completed, the Satrix Solutions team developed a comprehensive analysis of the results, including developing extensive presentation materials for us to use internally. Evan Klein then assisted in presenting the results to our Sr. leadership team. I have worked with countless service providers and consultants on projects. Satrix Solutions is one of the best I have ever worked with. I would highly recommend Satrix Solutions to any organization looking to use an independent, expert firm to conduct their NPS surveys. Rick Kantor SVP of Customer Success