Truthfully, the most helpful aspect of Sardine is our Product Support Rep Rob Schaefer! Without Rob's assistance and advice, we would be pretty lost. He is also super knowledgeable from a dev perspective along with a customer/user focus and this greatly helps with implementing Sardine throughout our platform.

Sardine is user friendly and it's easy to make changes if needed. The team is extremely helpful if you need a little extra help and they provide updates about changes. I use Sardine daily and multiple times throughout the day. I love that you're able to back test rules and easily build upon established rules. You can be as specific as you'd like!

As one of their earlier customers, we were privileged to witness firsthand the rapid release and enhancement of their platform. The pace at which Sardine rolled out new features was nothing short of impressive, within months of starting the engagement they had transitioned from a new entrant to a genuine threat to the incumbents, providing the core necessities required to manage a high quality Trust, Safety and Fraud Management program and then innovating beyond the industry standard.<br><br>Beyond a standard plug-and-play Sardine ventured into areas that other market players had either overlooked or failed to execute well on, including vast third party integrations that really helped bridge the onboarding experience across both fraud prevention and compliance/kyc onboarding.<br><br>Most importantly, the expertise within the team was key to our success, whether it was the dedication to supporting us in a difficult timezone without any challenges or the knowledge we were able to absorb and put into actionable fraud detection strategies.