Communication is easy with quick turnaround on responses, even on more complicated inquiries. Our account manager is organized, efficient, and stays on top of our needs. There is no hesitation to bring in a tech or specialist in any area if she doesn't have the answer for us. She always ensures that our time is used productively. Getting the most out of our contract felt like a priority to our account manager and it was easy to implement new features we hadn't started with at first. We're a small start-up but Sardine always made us feel like we mattered to them!

Beyond the product itself, which is fantastic, the entire Sardine team supports you and your individual use cases to incorporate your transaction and onboarding flows.

Truthfully, the most helpful aspect of Sardine is our Product Support Rep Rob Schaefer! Without Rob's assistance and advice, we would be pretty lost. He is also super knowledgeable from a dev perspective along with a customer/user focus and this greatly helps with implementing Sardine throughout our platform.