Rippit has been a game changer for me! I consider the team to be a part of CX as they've been an integral part of my journey since implementation a few months back. Using the tool is very straightforward and consistently a seamless experience whether I'm building monthly reports to identify key themes or friction points in Zendesk/Pylon integrations, developing the coaching program for frontline support, or using Claude to quickly analyze and/or test new skills. AskRippit is my favorite feature and let's be honest who can resist the fun frog mascots? 100% worth every penny. Let it rip!