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Rippit

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4.6 out of 5 stars
25 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since
2026
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Rippit

25 reviews

Rippit helps organizations unlock the business impact hidden in customer conversations.

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Rippit Reviews

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Mark J.
MJ
Mark J.
Vice President Client Services | CX, CS, Education | SaaS | Delivering Client Value
07/20/2026
Validated Reviewer
Review source: Organic

Turning Client Conversations into Actionable AI-Powered Insights

|Rippit
Rippit makes it easy to turn a large volume of client conversations into actionable insights. The conversation analytics help us identify trends in sentiment, agent performance, coaching opportunities, and recurring client issues without manually reviewing every interaction. The Claude Connected App has been especially valuable because it allows our leaders to explore Rippit’s conversation data naturally, ask follow-up questions, and quickly surface insights that would otherwise take significant time to find.
Verified User in Food & Beverages
AF
Verified User in Food & Beverages
07/20/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Unlocking Deeper Insights with Rippit Transcript Analysis Using the Rippit Connector for Claude

|Rippit
The Rippit platform's customizable prompts and AI classifiers allowed us to align sentiment analysis with our specific organizational initiatives while seamlessly matching our existing data formats. Unlike rigid alternative platforms, Rippit's flexibility ensured a smooth integration without data restructuring.
Verified User in Marketing and Advertising
IM
Verified User in Marketing and Advertising
07/20/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Automations and AI Chat Support Make Everything Smoother

|Rippit
I really like the automations and the AI chat support. They make the experience smoother and more convenient overall.

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What is Rippit?

Rippit empowers every employee at your company to analyze conversation data. Leading AI-first companies like DraftKings, Zoom, Etsy, Figma, Lyft, Oura, and Notion are tapping into conversation data with AI because, for the first time ever, you can analyze conversations in the same way you analyze numbers. Customers are burning the traditional QA playbook, leveraging AI to replace traditional surveys, and finding insights in conversation data about new product launches, churn risk, employee behaviors, and more.

Details

Year Founded
2026
Website
www.rippit.com