Rippit
24 reviews
- 1 profiles
- 5 categories
Average star rating
4.6
Serving customers since
2026
All Products & Services
Rippit Reviews
AB
Verified User in Banking
Mid-Market (51-1000 emp.)User-Friendly for Daily Ticket Grading, but Dashboard and Rubric Building Needs Work
The upsides of using Rippit: I find the day-to-day use—such as grading and evaluating tickets—to be very user-friendly. I also find that customer support is genuinely helpful when it comes to identifying issues and troubleshooting.
JB
Jen B.
VP Enterprise Customer ExperienceMid-Market (51-1000 emp.)Rich Insights and Great Integrations at a Reasonable Price
Rippit is a rich source of data. I use the MCP in beta to help with customer insights that improve the overall experience. The integrations with our ticketing system are great. The AI classifiers allow me to identify tangible revenue opportunities. The pricing model is very reasonable.
SM
Samuel M.
User Insights AnalystMid-Market (51-1000 emp.)Rippit’s Claude Interface and Smart Tagging Deliver Powerful, Versatile Answers
Rippit's need claude interface really enhances the product. It can generate answers across a variety of queries based on their exceptional tagging and data storage.
About
What is Rippit?
Rippit empowers every employee at your company to analyze conversation data. Leading AI-first companies like DraftKings, Zoom, Etsy, Figma, Lyft, Oura, and Notion are tapping into conversation data with AI because, for the first time ever, you can analyze conversations in the same way you analyze numbers. Customers are burning the traditional QA playbook, leveraging AI to replace traditional surveys, and finding insights in conversation data about new product launches, churn risk, employee behaviors, and more.
Details
Year Founded
2026
Website
www.rippit.com