Ask Rippit and the AI columns you can create in worksheets is a great help in gathering voice of customer data quickly. I believe it is worth the price, it's become an extremely valuable tool for us. I believe it is worth the price, it's become an extremely valuable tool for us. I believe it is worth the price, it's become an extremely valuable tool for us. I believe it is worth the price, it's become an extremely valuable tool for us. I believe it is worth the price, it's become an extremely valuable tool for us.

I love that Rippit helps us turn unstructured client feedback into structured data, which is crucial when working with a product or engineering team since they need hard data, not just anecdotes. The ability to upload our product map into Rippit and have it instantly create an AI category column has been one of the things I've loved most. It allows us to assign cases to the right product managers, saving hours of dispatch and letting our team be more proactive. We're able to send a report out once a week, enabling the product team to take action on clear data, which wasn't possible before.

Rippit does a great job of giving folks a headstart on various aspects of their interactions with customers. We use it both for QA and for general classification of customer sentiment and reaction. It's been fantastic at helping us understand what's really going on. I believe it is very much worth the price.