The multi-entity consolidation has been a big one for us — we have entities in the US and India and it just works, without a lot of manual work holding it together. I also didn't expect the close process to change as much as it did, but we've gotten to a place where we're closing continuously, which has been huge for the team. The people at Rillet have also made a real difference. Implementation was smoother than I expected, and the support hasn't dropped off since — they're responsive and actually follow through.

The AI being native to the platform is what actually makes a difference day to day. We set up a weekly Aura workflow to handle our aging analyses and send past-due AR emails. That used to be a full morning of work and now it just runs. Identifying month-over-month GL changes used to take half a day just to figure out what moved. Now Aura surfaces it immediately and my time goes toward actually resolving things. We also use the MCP connection for contract amendments, which has sped that process up a lot. And the implementation was the smoothest I've been through — we were live in four weeks, which I wouldn't have said about any ERP I've rolled out before.

Rillet is an AI-native ERP system, backed by a team of experts who stay at the forefront of emerging technology. Processes that were historically manual, took many hours, and relied on off-book supporting schedules can now be completed within seconds, all within the system and are fully auditable. This has been immensely helpful because of the time it saves my team—my controller and me—as we manage over 200 individual sets of financial statements and multiple lines of business. I used to swear by an FP&A solution that helped me consolidate financials easily, build custom layouts for our financial statements, and do scenario planning. After converting to Rillet, our need for that system is now obsolete.