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Rezolve AI

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38 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.8
Serving customers since
2017

Profile Name

Star Rating

34
3
1
0
0

Rezolve AI Reviews

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Profile Name
Star Rating
34
3
1
0
0
DB
Derek B.
09/26/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great Product, Onboarding and Continued Customer Support

The best part of working with Rezolve.ai is the customer service and attention to detail. The support team is very responsive to customization requests. The onboarding was the most thorough onboarding that I have been a part of. Very detailed and the team walked us through every step. The ticketing software itself is very customizable and there are over 500 bot answers out-of-the-box.
MB
Mike B.
08/17/2022
Validated Reviewer
Review source: Seller invite
Incentivized Review

A Power Support System Tool loaded with many features

The Rezolve.ai support system combines many great features, such as a Self-help Chat Bot, Support Ticketing System, and Workflows, into one solution making it a powerful support tool. The Rezolve Support Team is great to work with and very responsive. The implementation process was exceptional. You are assigned a Customer Success Manager who diligently manages the project from start to finish. Our implementation was a fairly complex, global solution covering several countries, separate offices and organizations, and multiple O365 tenants. We were able to give each location access to their own Ticketing, and their own Bot solutions while enabling global admins to have access to all locations for oversight and KPI reporting. Our implementation also allows for two separate support areas at each location: IT and HR. Each area has its own ticketing queue and agents. While Rezolve.ai is already a robust application as it is, they seem committed to product development continually adding new features and functionality.
Nilson Z.
NZ
Nilson Z.
08/08/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Best Knowledge base and Help Desk service for Microsoft Teams

The Rezolve.AI team is truly focused on the success of the service integration with Microsoft and is very helpful with all steps required to get all things working.

About

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HQ Location:
Dublin, US

Social

@rezolve_ai

What is Rezolve AI?

Rezolve.ai is an enterprise-grade Agentic AI solution designed for IT, HR, and FinOps operations. Built on a multi-agent AI architecture, Rezolve.ai enables organizations to automate support operations, reduce service costs, and improve employee experiences across every support channel. The platform deploys specialized AI agents that can triage incidents, resolve common requests, trigger workflows, surface knowledge, and interact with enterprise systems without requiring human intervention for repetitive tasks. Employees can engage with Rezolve.ai through Microsoft Teams, Slack, voice, email, chat, and mobile interfaces while receiving fast, context-aware, and personalized support experiences. Rezolve.ai integrates with enterprise systems including ServiceNow, Jira Service Management, Freshservice, ManageEngine, SharePoint, Confluence, Workday, and Google Drive. Key capabilities include: - Autonomous ticket resolution - AI-powered enterprise search - Conversational workflow automation - AI voice support with VoiceIQ - No-code AI agent creation - Multi-agent orchestration - AI-powered ITSM modernization - Enterprise governance and compliance Organizations use Rezolve.ai to reduce ticket volumes, improve mean time to resolution, lower operational costs, and modernize employee support operations without replacing existing systems. For more information, visit their website at [rezolve.ai](https://www.rezolve.ai/?utm_source=LinkedIn&utm_medium=Profile%20Image&utm_campaign=LinkedIn%20Page).

Details

Year Founded
2017
Website
www.rezolve.ai