I find Rev-Trac easy to use and appreciate having a central point of contact for any transport issues. I like the good reporting for transport history. The setup was detailed but also easy, especially with the help of the consultant who provided great training. We did a lot of hands-on exercises which helped us understand Rev-Trac well.

RevTrac enforces change management process. It automated approvals and packaging dependencies which was not possible in earlier STMS process. It has role-based control and release team can decide which changes can be allowed in which environment. It enhances visibility and audit trail of changes. Parallel development and OOps conflicts/overwrite and overtakes can be caught earlier in the cycle. Customer support is really good. The team jumps on to the request quickly and works with the technical team. Easy to use for someone like a release manager.

I like the fact that Rev-Trac will put your transports in the order they were released. I like that you can attach testing documentation for review. And I also like that at each step in the workflow, you can see all of the details and who approved everything from beginning to the end of your change. Audit uses this information.