I hardly ever get this passionate about software, but Retently has blown my mind. It's super easy to use, it takes no time to configure a campaign and launch it. The interface is well-thought and intuitive, very different from other clumsy survey tools out there. I found that Retently has the best out-of-the-box survey design that works well on mobile and desktop. It has also a ton of features that make the surveys highly customisable and powerful. I've been finding their documentation and content extremely helpful, it answered every question I had and guided me through some extra features I could use that I didn't know about. It also integrates with so many apps. Lastly, their support is on point. Alex is always really fast and incredibly detailed when helping me.

We use Retently for NPS surveys. The product offers easy-to-run standard methods for survey campaigns, but it is flexible enough that we can customize our plan. Survey results are clear and easy to understand. The data can be tagged, filtered, and exported. No matter what specific questions I'm asked about the data, Retently gives me a way to find the answer. They also offer an embedded chat that is answered quickly. I don't have to leave a message or work my way up through support tiers. I get the info I need right there, right away.

The client support has been incredible. Super easy to set up and user friendly.