Lots of features to create NPS surveys, and a great customer support

I have evaluated many different NPS software provider and Retently already there was my favorit and I never regretted my choice! We are using Retently for our customer NPS surveys and will soon start to use its multiple question survey for other surveys as well. It is easy to set up with fully customizable templates (language, brand, texts) and even more easy to analyse and visualize the results at the end with custom feedback tags and other visualization features. It has a cool dashboard with instant access to all NPS results and different segments. They improve and add usefull features on a frequent basis, which makes it even more fun to work with! In short: Clean & easy UX, many features but simplified and not overloaded, perfect fit for our use case, fully integratable with all tools that you need, fast and perfect customer support (instant live chat & email), freedom in template design & customization, good pricing ...

Good product, easy to integrate, great CS