I really like the mobile banking appl that Relay has. I can access my accounts using the app at any time, day or night, which is very convenient. The customer service is another big plus for me. The Relay team is reachable by phone, email, or chat, and they're knowledgeable about their services and processes, onboarding criteria as well as solving any issues or concerns. Additionally, the initial setup was easy, with the online application and document submissions being straightforward. The team is always available to help and guide me regarding additional documents or suitable alternatives that I could submit.

I find Relay very easy to use, which is especially helpful since I am new to computers. The interface is easy to understand, making it simple for managing accounts and processes. The initial setup was also very easy.

No monthly fee, low cost; support is responsive. Easy to log in and use, make transfers. No major headaches so far (a year in)!