Refiner SASU
26 reviews
- 1 profiles
- 2 categories
Average star rating
4.6
Serving customers since
2019
Refiner SASU Reviews
AA
Alexandru A.
Refiner helped us understand what our customer really want
It's a simple, but effective means to understand what our customers like and dislike about their experience with our service. The implementation was very simple and fast and the interface is easy to use. We especially enjoy the Slack integration.
JB
Justin B.
Head of Growth at ThridayThe ROI on Refiner is second to none
At Thriday we have a robust customer listening program, Refiner is integral to this.
It's extremely easy to set up and is integrated with our data stack, including Segment and Amplitude, so insights are always just a click away.
Customer support is great and the product continues to improve.
Once it's set up, it's set and forget, even though the data and insights flow in by the minute.
RB
Rafael B.
Director of SaaS Operations | P&L Ownership | Marketing, Sales, Product Development (R&D) and Customer SuccessGreat tool for in-app surveys
Excellent interface and survey creation workflow, with extensive visual customization options. Robust features for user segmentation and survey triggering rules. The abundance of quick-start options and pre-built survey templates streamlines usability. It's a stable and reliable tool that operates without issues. On the few occasions I required assistance, I received very prompt and comprehensive support.
About
What is Refiner SASU?
Refiner is a company that provides software designed to enhance customer feedback collection and user insights for businesses. Through its platform, Refiner enables companies to create customized microsurveys that can be integrated into SaaS & mobile applications to gather qualitative data and insights directly from users. The service focuses on improving user experience and product development by offering features such as targeted survey delivery, precise user segmentation, and advanced reporting tools. The platform supports integration with various customer relationship management (CRM) systems and analytics tools to seamlessly incorporate user feedback into broader business processes.
Details
Year Founded
2019
Website
www.refiner.io