Refiner is a company that provides software designed to enhance customer feedback collection and user insights for businesses. Through its platform, Refiner enables companies to create customized microsurveys that can be integrated into SaaS & mobile applications to gather qualitative data and insights directly from users. The service focuses on improving user experience and product development by offering features such as targeted survey delivery, precise user segmentation, and advanced reporting tools. The platform supports integration with various customer relationship management (CRM) systems and analytics tools to seamlessly incorporate user feedback into broader business processes.