These days it's rare to use an agent platform that actually positively surprises in its technical quality, but Realm truly exceeds the expectations in this regard. What I love about Realm: -The breadth and quality of connectors -Customer intimacy and time to ship new features -Their enterprise search product is an insane time saver and performs faster than gemini enterprise

We loved working with the Realm team. They showed a genuine interest in helping us scale our GTM org, supporting new joiners as they onboarded onto a very technical product, and setting up the specific integrations needed for Realm to work in our environment. It was a really easy lift to get everything set up, and the ramp-up for the teams to adopt it was short. Once we went live, a lot of people started building their own assistants, and we successfully deployed some workflows so team members can work more efficiently. Overall, the team at Realm feels like a true partner.

Realm’s one of those tools my team and I rely on without even thinking about it. It’s gone from “nice to have” to genuinely indispensable. It stands out in how well it plugs into everything. It’s embedded across our systems, such as Slack, Zendesk tickets, Drive, and more. All information comes back with clear citations, which makes a big difference to us. You can see exactly where it came from and use it with confidence straight away. The ability to create agents is simple and intuitive, and actually useful. You can set them up with time-based or action-based triggers so they’re working in the background without you needing to prompt them. Running a Support team, I now have Realm agents notifying me on Slack when tickets or incidents hit a certain set of criteria I’ve defined. I also get daily summary reports to keep me on top of anything noteworthy. That background work is where Realm really stands out for me. When you do need outputs, being able to export directly into Word or Docs makes it easy to go from insight to something shareable without extra steps. We work closely with the Realm team, and they’re incredibly responsive and quick to act on feedback. I'm very happy to endorse this product.