Reach ATS is a tailor-made platform that was built during implementation to our exact specification. It provides a high touch candidate experience and strong candidate journey. It is very easy to use and intuitive, utilising technology and AI in order to produce a system which is unique to each client. However the key part of our decision to use Reach ATS was the high level of customer support and service delivery which has definitely lead to our decision to increase our use of the platform and integrate it into more of our people systems.

I love that the workflows and processes can be fully tailored to the needs of my business. Our account manager is always available and regularly in touch, and doesn't mind how many changes and enhancements we make to the system. It has been integrated with our HR System for easy exporting. The development team are always open to our input and ideas and find ways to make things work for us.

The support team are incredible, super responsive and helpful. Ease of implementation - they met all our needs and we are always able to suggest new developments we'd like to see and they always take this into account. Our account manager goes above and beyond for us always, nothing is impossible and nothing is too much work, she's always friendly, supportive, and gives reasonable suggestions to help us with achieving our goals. Reach are able to integrate with virtually anything we give them which is great as we are implementing new systems ongoing and don't need to worry about if our ATS can support.