Once you understand it, it really is very straight forward and easy to use (if you follow the workflows and understand them fully). Sometimes people don't take the time to understand what happens next and instead of enhancing the process they accept what is there, but Reach will always listen to suggestions for improvement and make changes when and where they can.

Reach ATS is a tailor-made platform that was built during implementation to our exact specification. It provides a high touch candidate experience and strong candidate journey. It is very easy to use and intuitive, utilising technology and AI in order to produce a system which is unique to each client. However the key part of our decision to use Reach ATS was the high level of customer support and service delivery which has definitely lead to our decision to increase our use of the platform and integrate it into more of our people systems.

I love that the workflows and processes can be fully tailored to the needs of my business. Our account manager is always available and regularly in touch, and doesn't mind how many changes and enhancements we make to the system. It has been integrated with our HR System for easy exporting. The development team are always open to our input and ideas and find ways to make things work for us.