We’ve had a really good experience using Reach and would happily recommend it. The platform is easy to use, well laid out, and clearly designed with real recruitment teams in mind. One of the things we like most about Reach is how simple it makes the end-to-end hiring process. Creating roles, managing candidates, and moving people through the pipeline all feels quick and straightforward, which saves a lot of time. The Reach support team are great to work with. They’re friendly, responsive, and practical in their approach, whether it’s answering questions, helping with setup, or sharing tips to get more out of the system.

My favourite thing about REACH ATS is the team behind the platform. The helpdesk function, is frequently used and is second to none: responses are quick and friendly, and they always include timely, thorough follow-up where appropriate. Implementing the ATS as our platform around 8 or so years ago was straight forward and efficient, and since then the team have been committed to meaningful innovations across the Platform and continuously roll out updates that are useful and easily embedded. It seems like other HR related software providers are not keeping up with new developments and especially the use of AI in the same way. I would say the ability to adapt every element of the system to create a very personal and specific recruitment process for our organisation throughout, and beyond, the recruitment process is priceless - making our partnership with Reach excellent value for money.

Once you understand it, it really is very straight forward and easy to use (if you follow the workflows and understand them fully). Sometimes people don't take the time to understand what happens next and instead of enhancing the process they accept what is there, but Reach will always listen to suggestions for improvement and make changes when and where they can.