Raffle's AI Search is extremely easy for our website visitors to use, and the results speak for themselves — we see a 60% click-through rate and handle around 750 search requests per month. The setup process required some coordination between our web developer and Raffle's team, but once live, the tool has required very little ongoing maintenance. Visitors consistently find what they're looking for, and we can step in to tweak results when needed. Their support is responsive and efficient, and although we currently only use the search feature, we're optimistic about the potential of their 'Summary' and 'Chat' tools in the future.

The raffle tool is ideal for quickly finding information. It works perfectly. Most customers who use the tool quickly find answers to their questions, which reduces the load on our customer service. Additionally, it is a future-proof solution that will continue to improve efficiency over time.

Great search results. They are continuously working on improving their product - and as a customer I feel that they are genuinely interested in my feed back