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Quantum Metric

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278 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.6
Serving customers since
2015
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Quantum Metric Reviews

Review Filters
Profile Name
Star Rating
215
56
6
0
1
Verified User in Hospitality
AH
Verified User in Hospitality
08/12/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Expect to get the most out of our products with your insights.

Insights, data, user experience, we get all the info we need
Niko G.
NG
Niko G.
Consultant - Data Visualisation at Intuita
07/16/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Neutral review as it is as good and as bad as it gets

analysis, customer support, data capture, mobile SDK
Verified User in Consumer Services
UC
Verified User in Consumer Services
06/24/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Using Quantum Metrics has been the new software I use after the sunset of GlassBox.

Being able to view assisted channels and customer interactions within the same software. Glassbox needed to have two different log ins and had to do some digging for end to end logs to find the appropriate sessions.

About

Contact

HQ Location:
Colorado Springs, Colorado, United States

Social

@quantummetric

What is Quantum Metric?

As the pioneer in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform empowers a customer-centric culture, helping business and technology teams align faster on customer needs and prioritize the opportunities that will drive the most value. Today, Quantum Metric captures insights from 9 percent of the world’s internet users, supporting globally recognized brands in retail, travel, financial services, and telecommunications.

Details

Year Founded
2015