Quantum Metric

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282 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.6
Serving customers since
2015
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Quantum Metric Reviews

Review Filters
Profile Name
Star Rating
217
59
5
0
1
Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
05/26/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Interconnected Tool That Makes Scaling Insights to Discovery Easy

The tool is very interconnected. It is really easy to take an insight and reverse or forward engineer it to a much larger discovery
Verified User in Market Research
UM
Verified User in Market Research
Mid-Market (51-1000 emp.)
12/31/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Pinpointed Critical Bugs, Boosted Confidence

I really appreciate how Quantum Metric makes it easier to find bugs. It didn't take long for Quantum Metric to point out a bug that was costing us a lot of money, and we were able to identify the issue quickly. Also, I find the Felix AI feature very useful. I don't have time to watch 500 sessions daily, so I use Felix AI to save time by summarizing training videos and large reports for me.
Arpan K.
AK
Arpan K.
Quality EngineerEnterprise (> 1000 emp.)
10/30/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Powerful Insights for UX, But Steep Learning Curve for Beginners

Quantum Metric truly allows us to identify what went wrong, rather than just guessing based on logs. It has also been extremely useful in uncovering UX issues and making our analytics more statistically meaningful. Thanks to Quantum Metric, we have been able to better prioritize improvements to our UX and product overall.

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HQ Location:
Colorado Springs, Colorado, United States

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What is Quantum Metric?

As the pioneer in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform empowers a customer-centric culture, helping business and technology teams align faster on customer needs and prioritize the opportunities that will drive the most value. Today, Quantum Metric captures insights from 9 percent of the world’s internet users, supporting globally recognized brands in retail, travel, financial services, and telecommunications.

Details

Year Founded
2015