Quantum Metric
278 reviews
- 1 profiles
- 6 categories
Average star rating
4.6
Serving customers since
2015
Quantum Metric Reviews
UL
Verified User in Leisure, Travel & Tourism
Powerful Journey Insights and Session Replays, but a Clunky UI for New Users
What I like most about Quantum Metric is the ability to clearly see customer journeys and flows end-to-end. It makes it much easier to understand how users actually interact with the site, where they drop off, and what might be causing friction. The session replay feature is particularly useful, as it allows us to view real customer experiences rather than relying on assumptions. This helps our team quickly identify issues, prioritise improvements, and make more data-driven decisions.
MD
mIGUEL D.
Provides value but needs improvements
Quantum Metric makes it easier to see exactly how users experience a site or app. The session replay and journey insights are especially helpful for spotting issues quickly, understanding customer friction, and making faster improvements that have a real impact.
SE
SRINVAS E.
Detailed Error and Device Insights for Performance Tracking
It captures a detailed level of error and device information, especially when it comes to performance.
About
What is Quantum Metric?
As the pioneer in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform empowers a customer-centric culture, helping business and technology teams align faster on customer needs and prioritize the opportunities that will drive the most value. Today, Quantum Metric captures insights from 9 percent of the world’s internet users, supporting globally recognized brands in retail, travel, financial services, and telecommunications.
Details
Year Founded
2015
Website
www.quantummetric.com