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Quantum Metric

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278 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.6
Serving customers since
2015
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Quantum Metric Reviews

Review Filters
Profile Name
Star Rating
215
56
6
0
1
Arpan K.
AK
Arpan K.
10/30/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Powerful Insights for UX, But Steep Learning Curve for Beginners

Quantum Metric truly allows us to identify what went wrong, rather than just guessing based on logs. It has also been extremely useful in uncovering UX issues and making our analytics more statistically meaningful. Thanks to Quantum Metric, we have been able to better prioritize improvements to our UX and product overall.
Rekiya F.
RF
Rekiya F.
08/12/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

QM has been a great tool to better understand how end users are using our application.

The almost real time replays. We have never been able to capture insight almost as soon as it happens.
Christine H.
CH
Christine H.
Senior Analyst - ACS Tools & Technology @ Delta Air Lines | CAPM Certified | PSM I
08/12/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great for replaying and figuring out issues

When we have internal clients submit issues, Quantum Metric makes it so easy to go in and replay the session so we can see exactly when and where the problem occurred - before QM, it would be a lot of guess work.

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HQ Location:
Colorado Springs, Colorado, United States

Social

@quantummetric

What is Quantum Metric?

As the pioneer in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform empowers a customer-centric culture, helping business and technology teams align faster on customer needs and prioritize the opportunities that will drive the most value. Today, Quantum Metric captures insights from 9 percent of the world’s internet users, supporting globally recognized brands in retail, travel, financial services, and telecommunications.

Details

Year Founded
2015