Great for people who do this thing all the time, nightmare for those who don't. The support number is constantly engaged and the chat makes my fingers ache. I have very little time available for making changes, so when I do I just want to get it done. Purple use a whole bunch of definitions I just do not understand. When you make changes there is no way of seeing how this affects the customer login. There is no way of testing the changes. Recently I spent 4 hours in total on chat explaining with screen shots making said changes and I was still faced with seething customers whose attempts to login were going round in circles! When the customer logs in they receive an email but the email doesn't come through because they are not logged in! I had spent the previous mentioned 4 hours trying to solve that specific issue!! Now I'm seething!! You think covid gives you mental health issues then you haven't used Purple!!! Purple suites pros who look after large multi businesses, not for very busy mere mortals who have single access points. Now I have to start the whole hopeless customer support process again, depressed.

Streamlined interface allows for quick and easy navigation

This software does what it is supposed to do, but in a complicated way.