The customer service and the availability of their support is amazing.

I want to express my gratitude of the Exceptional assistance I receive anytime I contact the PayJunction Support Team. Although Representative Nicholas DiNapoli is always my first choice for assistance, it doesn't matter which Team Member answers my call, the service and assistance I receive is always beyond exceptional.

I've used PayJunction as my payment processor since I started my business and its been a great relationship, attending to my small business needs and being available for support - although it's not been needed much. Recently I had issues with my credit card terminal suddenly not working and Elio was able to get a replacement terminal on the way. The process should have simple to connect my new device, but my POS system was not helpful. They repeatedly told me they could not support this new device. They forced me to speak to my gateway (EConduit) to do trouble shooting, just saying they couldn't help me. In the end, my POS software support did very little to get my new credit card terminal up and running. Elio at PayJunction was there for me through the entire process. I probably called him 8 times over 2 business days, trying to troubleshoot. He was navigating a new situation, learning with me. He used resourcefulness, creative thinking and patience to help troubleshoot a problem that was actually created by my POS.